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How do I install My Personal Letters?

Once you complete your purchase, you will be immediately redirected to the download page. Follow the simple onscreen instructions to download and install the software. Within minutes, you will have access to all 300 letters and 150 greeting card messages.

Can I install My Personal Letters on more than one computer?

Yes. Your software license allows you to install the software on both your work and home computers.

How do I install My Personal Letters on more than one computer?

Once you complete your purchase, you'll receive an email containing a link where you can then download My Personal Letters onto your 2nd computer.

The email will come from CD Media Solutions and the subject of the email is "Downloading your digital product." Please check your inbox, junk, and spam folders for this email.

You can either forward or access this email from your 2nd computer to download and install the software. The download link will expire in 24 hours so please install the software on your 2nd computer within this time period.

Do I receive a hard copy of My Personal Letters?

My Personal Letters is an ESD (Electronic Software Download). We do not ship out any boxes or CDs. You get an instant download after purchasing. The download is pre-activated and does not require any further activation key or registration.

How do I make a backup?

Our downloadable software is delivered as a single file. Burn it onto a CD or save it to a USB thumb or flash drive to backup the software.

Please Note: If you ever need to download the software again (due to getting a new computer or because something happened to your computer), please contact us. We will be happy to send you another download link if that version is still available free of charge.

What are the system requirements for My Personal Letters?

  • PC running Microsoft® Windows 2000, XP, Vista, Windows 7, or Windows 8
  • 128 MB of memory (RAM)
  • 17 MB of free hard disk space

Will My Personal Letters run on a MAC?

Our Windows "Software" Version will only run on a PC. We do offer a PDF version for our MAC users which contains the same top quality letters and greeting card messages as our software version.

How do I use My Personal Letters?

Please visit for step-by-step instructions on how to use My Personal Letters.

What forms of payment do you accept?

We accept VISA, Master Card, American Express, Discover and PayPal with our secure online order form.

Is my online order secure?

Yes, your online order is placed via SSL (Secure Socket Layer) encryption on a secure server, the safest online ordering system available.

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